Help and FAQ
Quick answers to the questions we hear most.
Employers
How much does it cost to post a job?
Nothing. Employers post jobs for free, always.
Can I post without an account?
Yes. Fill in the short form, then confirm your email address and your job goes live. An account lets you manage jobs and applicants later.
How long does a job stay online?
30 days. You will be told when it expires and can renew it in one click.
How do I hire someone?
Open your job, review the applicants, shortlist or accept the right person and chat with them. You can then leave a review.
Why was my job hidden?
A moderator hid it because it broke the guidelines or was a duplicate. You get a message with the reason and can email us to ask for a review.
Freelancers
How do I get found?
Complete your profile with a headline, skills, rate, area and phone number. Complete profiles appear in the directory and on the map.
Is my phone number public?
No. Phone numbers and emails are never shown on profiles or in listings.
How do I find work?
Search by keyword, category or place, use the map, or save a search to get an email when matching jobs appear.
How do I get paid?
You agree the price and how to be paid directly with the employer. WorkUp does not handle money.
How do reviews work?
After an employer accepts your application they can rate your work. You can reply once to each review.
Account and safety
I did not get my verification email.
Check your spam folder, then request a new link from the sign-in page. If it still does not arrive, contact us.
I forgot my password.
Use Forgot password on the sign-in page and follow the link we email you.
How do I report something?
Use the Report button on the job, profile, review or conversation. Moderators will look into it.
How do I delete my data?
Email us with the subject Privacy request and we will help. See our Privacy Policy for details.
Still need help?
Write to us at support@solutionswift.com and we will reply within 24 hours.
support@solutionswift.com